Choose the participant record that matches the planning, risk, or safeguarding task you need to document.

Open intake episodes only from the Admin Portal record. Use the Admin Portal to create, review, and file participant intake packs linked to the correct participant record.

Care Planning

Choose the record that matches the care, representation, risk, or service change you need to document.

Commencement
Controlled record Before service starts
Commencement Sign-Off

Confirm the participant file, commencement readiness, and final sign-off before the first support shift.

Plan changed
Document form Active support
Support Plan Review

Update the support plan when needs, goals, risks, or service settings change.

Pre-service required
Controlled record Before service starts
Risk Profile

Must be completed before service commencement. Document participant risks, controls, and support responses. Update whenever risks or support conditions change during active support.

Decision support
Controlled record Representation
Authority to Act

Record who can speak, decide, or advocate on the participant's behalf.

Service closure
Feedback Exit
Transition and Exit

Use for service closure, transfers, or planned transition work.

Participant voice
Feedback Quality
Feedback Survey

Use when participant feedback needs to be captured as part of service review, improvement, or closure.

Risk And Safeguarding

Open the record that matches the risk, safeguarding, or incident type requiring action.

Environment Safe Environment Checklist

Review home-based risks and support conditions in the participant environment.

Emergency Emergency Preparation Plan

Document emergency preparation arrangements and support responses.

Clinical risk Nutrition and Swallowing Risk

Capture mealtime and swallowing risks when higher clinical safeguards are needed.

Restrictive practice Restrictive Practice

Use the dedicated restrictive practice record when interventions require formal oversight.

Incident Incident Report

Log incidents in the controlled report when a participant event needs formal escalation.

Audit Audit Opt-Out Letter

Use only when participant audit participation needs explicit opt-out documentation.