Open Care Connect - Code of Conduct Agreement

Code of Conduct Agreement

Open Care Community Services Pty Ltd t/a Open Care Connect | ABN: 22 668 873 694 | NDIS: 4-JU2I9UJ

HR-COC-001 | V1.1 | Custodian: Quality & Compliance Manager

Must be signed by all staff, contractors, and volunteers before or on Day 1. NDIS Code of Conduct applies to all NDIS sector workers.

Section 1 - About This Agreement

Open Care Community Services Pty Ltd (t/a Open Care Connect, NDIS: 4-JU2I9UJ) is committed to delivering high-quality, person-centred supports that uphold the rights, dignity, and safety of all people with disability.

Section 2 - NDIS Code of Conduct (7 Obligations)

Under the NDIS (Code of Conduct) Rules 2018, all workers must:

Act with respect for individual rights Respect the privacy of people with disability Provide supports and services safely and competently Act with integrity, honesty and transparency

Promptly raise and act on concerns Prevent and respond to violence, abuse, neglect and exploitation Prevent and respond to sexual misconduct

Section 3 - OCC Expectations

Treat participants and colleagues with dignity and respect Not use OCC resources for personal gain Not engage in bullying, harassment, or discrimination Maintain professional boundaries

Not accept inappropriate gifts Follow social media policy Arrive fit for work Report incidents immediately

Section 4 - Reporting Obligations

OCC staff are mandatory reporters. Reportable Incidents MUST be reported to the NDIS Commission within 24 hours for serious incidents.

Section 5 - Consequences

Breach may result in: counselling, warning, suspension, termination, referral to Worker Screening Unit, and/or referral to authorities.

Section 6 - Declaration

I acknowledge that I have read and understood this Code of Conduct Agreement and agree to be bound by its terms.

By signing below in the signature pad and entering the required name and date in this declaration section, you are electronically signing this Code of Conduct Agreement and consenting to OCC storing your signature record, declaration date, and submission audit timestamp for employment records.

Staff Signature

Date

Witness Signature

Date

Document No.	Version	Created	Review Due	Custodian
HR-COC-001	V1.1	28 Feb 2026	Feb 2027	Quality & Compliance Manager

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