Staff Orientation Checklist
Source title only | New Employee Induction - Open Care Connect
This checklist is to be checked and signed by the new employee on completion of their orientation period to confirm that they understand processes and procedures relating to the items below.
Print Orientation Checklist
1. Participant's Rights and Responsibilities
How to assist participants in exercising their rights
Informing participants of their right to use an advocate of their choice at all times
The participant has a choice regarding control of their service delivery and life decisions
Importance of maintaining and strengthening the participant's cultural, spiritual and other identities
A participant has the right to be actively involved in their community
Participants can pursue their interests and preferences (short and long term)
Understanding the preferred methods of communication and Easy Read information
2. Information About Our Organisation
Operating hours and locations
How our organisation maintains and strengthens participant's cultural, spiritual and other identities
Services and resources
Understand that we welcome employee's input into our policies and procedures
Notify if there is a conflict of interest
Inform of any risks or potential risk to improve service
3. Charter of Rights
Charter of Rights
4. Restriction of the Participant's Rights Decision Process
Restriction of the Participant's Rights Decision Process
5. Privacy and Dignity
Confidentiality practices and requirements
6. Independence and Informed Choice
The dignity of risk in decision-making
Participant/advocate permission to share information within the organisation and with third parties
Provide the participant time to make decisions
7. Violence, Abuse, Neglect, Exploitation and Discrimination
Prevention strategies
A participant can use an advocate in all dealings with our organisation
How to report and record any allegations
8. Incident Management
Understand what a general incident is and how a general incident is managed
Understand what a reportable incident is and how a reportable incident is managed and reported
Reportable incident reporting timeframes understood
Understand internal and NDIS reportable incident process
9. Complaints and Feedback Procedure
Understand NDIS requirements regarding complaints and feedback
Able to inform participants of the complaint and feedback process
Required to provide participants with support throughout the process
Understand how anonymous complaints can be made and are handled
Aware who holds the complaint manager role within the organisation
Understand the procedure regarding how to make a complaint and give feedback
10. Human Resources
Point of contact
Informing of absence
Position description
Understand what risk assessed roles are and if the position held is a risk assessed role
Leave
Pay and conditions
Tax requirements
Clearance checks (Police, WWCC)
NDIS Worker Orientation Module
New Worker NDIS Induction Module
Worker Screening (risk assessed role only)
11. Service Planning and Access Process
Assessment and planning system
System of conducting and recording regular reviews and updates of assessments and plans
System for supporting people to develop and maintain independence, problem-solving, social and self-care appropriate to their age, developmental stage, and cultural circumstances
Reasonable adjustments for participants
Accessing interpreters
Community linkages
Active engagement strategies, including planning strategies
Early intervention strategies
Consent of participant
Advised of holistic, collaborative, and strength-based approaches, including family and carer capacity-building strategies
Importance of family, friends, and support networks
Risk management
Emergency and disaster planning
Mealtime management
Hot water safety
12. Eligibility for Service Access
Appropriate resources
Prioritisation
Waiting list management
Refusal or cessation of services
Costs
Information relating to participant's eligibility to access services provided
13. Referral Process
Timeframes
Available information if unable to provide service
Needs of vulnerable people
Risks of moving or not moving the participant
14. Safe Environment for All, Including Aboriginal and Torres Strait Islander Peoples
Identifying yourself to the participant is a requirement
Duty of care
Reporting potential or identified risks
15. Money and Property
Understand the requirements for handling money and property
Participant consent required
Understand that staff cannot provide financial advice
16. Training Provided
Use of restrictive practices
Infection prevention
Donning and doffing PPE
Ordering PPE as required
COVID-19 response requirements
Working with advocates
Aboriginal and Torres Strait Islander services
Cultural competence
Complaints and feedback procedure
Support management requirements
Privacy and confidentiality requirements
Incident management procedure
Mealtime management procedure
Emergency and disaster planning and trials
Hot water safety
Acknowledgement
Open Care Connect has informed and trained me on policies and procedures. I understand my rights and responsibilities during my time with the organisation.