Open Care Connect - Code of Conduct Agreement

Code of Conduct

Controlled document workflow

Must be signed by all staff, contractors, and volunteers before or on Day 1.
The NDIS Code of Conduct applies to all NDIS sector workers.
Reportable incidents must be reported to the NDIS Commission within 24 hours for serious incidents.

Code of Conduct Agreement

HR-COC-001 | V1.1 | Custodian: Quality & Compliance Manager

Must be signed by all staff, contractors, and volunteers before or on Day 1.

NDIS Code of Conduct applies to all NDIS sector workers. Breaches may lead to counselling, warning, suspension, termination, and referral to regulators or authorities where required.

Section 1 - About This Agreement

Open Care Community Services Pty Ltd (t/a Open Care Connect, NDIS: 4-JU2I9UJ) is committed to delivering high-quality, person-centred supports that uphold the rights, dignity, and safety of all people with disability.

Section 2 - NDIS Code of Conduct (7 Obligations)

Act with respect for individual rights Respect the privacy of people with disability Provide supports and services safely and competently Act with integrity, honesty and transparency Promptly raise and act on concerns Prevent and respond to violence, abuse, neglect and exploitation Prevent and respond to sexual misconduct

Section 3 - OCC Expectations

Treat participants and colleagues with dignity and respect Not use OCC resources for personal gain Not engage in bullying, harassment, or discrimination Maintain professional boundaries Not accept inappropriate gifts Follow social media policy Arrive fit for work Report incidents immediately

Section 4 - Reporting Obligations

OCC staff are mandatory reporters. Reportable incidents must be reported to the NDIS Commission within 24 hours for serious incidents.

Section 5 - Consequences

Breach may result in counselling, warning, suspension, termination, referral to Worker Screening Unit, and/or referral to authorities.

Section 6 - Declaration

I acknowledge that I have read and understood this Code of Conduct Agreement and agree to be bound by its terms.

Staff Signature

Date

Witness Signature

Date

Document Date

Review