Open Care Connect - Staff Orientation Checklist

Staff Orientation Checklist

Open Care Community Services Pty Ltd t/a Open Care Connect | ABN: 22 668 873 694 | NDIS: 4-JU2I9UJ

Post-submission orientation closure record

The employee signs this checklist after orientation has been completed. OCC then adds the Director countersignature, confirms filing, and uses the final record to close the onboarding lifecycle.

1. Participant's Rights and Responsibilities

How to assist participants in exercising their rights Informing participants of their right to use an advocate of their choice at all times The participant has a choice regarding control of their service delivery and life decisions Importance of maintaining and strengthening the participant's cultural, spiritual and other identities

A participant has the right to be actively involved in their community Participants can pursue their interests and preferences (short and long term) Understanding the preferred methods of communication and Easy Read information

2. Information About Our Organisation

Operating hours and locations How our organisation maintains and strengthens participant's cultural, spiritual and other identities Services and resources

Understand that we welcome employee's input into our policies and procedures Notify if there is a conflict of interest Inform of any risks or potential risk to improve service

3. Charter of Rights

Charter of Rights

4. Restriction of the Participant's Rights Decision Process

Restriction of the Participant's Rights Decision Process

5. Privacy and Dignity

Confidentiality practices and requirements

6. Independence and Informed Choice

The dignity of risk in decision-making Participant/advocate permission to share information within the organisation and with third parties Provide the participant time to make decisions

7. Violence, Abuse, Neglect, Exploitation and Discrimination

Prevention strategies A participant can use an advocate in all dealings with our organisation How to report and record any allegations

8. Incident Management

Understand what a general incident is and how a general incident is managed Understand what a reportable incident is and how a reportable incident is managed and reported

Reportable incident reporting timeframes understood Understand internal and NDIS reportable incident process

9. Complaints and Feedback Procedure

Understand NDIS requirements regarding complaints and feedback Able to inform participants of the complaint and feedback process Required to provide participants with support throughout the process

Understand how anonymous complaints can be made and are handled Aware who holds the complaint manager role within the organisation Understand the procedure regarding how to make a complaint and give feedback

10. Human Resources

11. Service Planning and Access Process

12. Eligibility for Service Access

Appropriate resources Prioritisation Waiting list management

Refusal or cessation of services Costs Information relating to participant's eligibility to access services provided

13. Referral Process

Timeframes Available information if unable to provide service

Needs of vulnerable people Risks of moving or not moving the participant

14. Safe Environment for All, Including Aboriginal and Torres Strait Islander Peoples

Identifying yourself to the participant is a requirement Duty of care Reporting potential or identified risks

15. Money and Property

Understand the requirements for handling money and property Participant consent required Understand that staff cannot provide financial advice

16. Training Provided

Acknowledgement

Open Care Connect has informed and trained me on policies and procedures. I understand my rights and responsibilities during my time with the organisation.

Staff Member Signature

Date

Director Signature

Date

OCC completes the Director countersignature and filing after the employee submits this checklist.