Operations Hub

Operations records and business planning tools.

Use this page to access business decisions, performance reporting, referral tracking, and pricing support tools.

Board owns decisions KPI owns performance tracking Pipeline owns demand follow-up

Business Records

Use these live tools for decisions, performance tracking, referral demand, and pricing support.

Decisions

Database-backed Agenda + minutes + actions

Board Meeting

Record attendance, board decisions, and the linked action register from each meeting.

Measures

Database-backed Weekly evidence

KPI Tracker

Log weekly activity by person and generate the formal KPI export.

Demand

Database-backed Follow-up pipeline

Client Pipeline

Track referrals from first contact through onboarding with follow-up dates and engagement history.

Pricing

Planning tool

Current NDIS pricing rates and funding plan calculations for service planning.