Job Candidate Interview Form
HR-JIF-001 | V1.1 | Custodian: Quality & Compliance Manager
NDIS-compliant structured interview tool. Use the same competency domains and evidence standard for every candidate assessed for the role.
Reference: NDIS Practice Standards 1.1 - Human Resources | Fair Work Act 2009
This form is part of the recruitment record. Record scores and behavioural evidence during the interview and file the final signed record in the staff recruitment file after the appointment decision.
A - Position and Candidate Details
B - Scoring Guide
Record a score and specific behavioural evidence for each competency domain.
Score Definition
1Poor - No relevant evidence provided or significant concern identified.
2Below expectations - Limited evidence; significant gap in knowledge or skill.
3Meets expectations - Adequate evidence; demonstrates required understanding.
4Strong - Clear evidence above standard; confident and articulate.
5Outstanding - Exceptional evidence; clearly exceeds all requirements.
C - Core Competency Assessment
Competency Domain Interview Question Prompt Score 1-5 Behavioural Evidence / Notes
Person-Centred Practice Describe a time you supported someone to make their own choice, even when you disagreed with it. How did you ensure their preferences were genuinely respected?
NDIS Code of Conduct What are the 7 obligations under the NDIS Code of Conduct? How do you apply them in your day-to-day support work?
Communication Skills Tell me about a time you had to communicate difficult or complex information to a participant or their family member. How did you approach it?
Participant Safety & Risk Describe how you identify and respond to a risk or safety concern in a support setting. Give a specific example.
Incident Reporting Walk me through the steps you would take after witnessing or being involved in a reportable incident under the NDIS framework.
Cultural Safety How do you ensure your support is culturally safe and responsive to participants from diverse backgrounds?
Confidentiality & Privacy A participant's family member calls and asks you directly about the participant's health condition. What do you do?
Restrictive Practices Awareness What is a restrictive practice? Give an example of what you would do if you observed an unauthorised restrictive practice.
Teamwork & Reliability Tell me about a time your absence or a scheduling conflict affected your team. How did you manage it and what did you learn?
Continuous Improvement How do you keep your knowledge current in disability support? What relevant training have you completed in the past 12 months?
D - Experience and Qualifications Summary
Area Details Verified
NDIS direct support experience (years)
Other disability / aged care sector experience
Formal qualifications (Cert III/IV in disability or community services)
Medication administration training (if applicable)
Complex support / HIDPA experience (if applicable)
Other relevant training or certifications
E - Reference Check Summary
Reference Name Relationship to Candidate Phone / Contact Outcome
F - Panel Recommendation
Panel Sign-off
Records Control